Contact the sales team
Write to the sales team by first name, using the email addresses the company publishes on its own website. Tell them your device type, the space the battery must fit, the voltage and capacity you need, and the model number if a page on this site already matches. That single message is the whole inquiry.
Dimension-callout pouch outline — the site's recurring diagram motif. It is a schematic, not a photograph of a product, factory or customer project.
Home / Contact
Sales contacts
Lynn — [email protected]. Alison — [email protected]. Celly — [email protected]. Tina — [email protected]. These first names and email addresses are published on the company's own contact page, and this site reproduces them exactly as published, without surnames. No statement is made here about who owns or operates the email domain; the addresses are given because the company itself publishes them as its contact addresses.
Landline: 86-755-8690 9458, working hours 09:00–18:00 Beijing time. If you call outside those hours, email is the reliable route, and your message should still carry the full device facts so the reply can be specific rather than a request for the same information again.
Addresses
Office: 1A 702, Huaqiang Creative Industrial Park, Biyan Street, Guangming District, Shenzhen, Guangdong Province, China. Factory address: Building 3, No. 61, Gongao Heng 2nd Road, Xiniubei, Dalang, Dongguan, China. The two addresses are listed separately because they are different places; use the office address for sales correspondence.
What to include in your message
Device type and what it does; the space available for the battery, including maximum thickness; nominal voltage; capacity or runtime target; peak current if the device has motors, radios or heaters; the model number and capacity from this site if one matches; whether you need a listed model or a custom shape; and the documents you need, noting that certificates are available upon request. If your device needs a curved, round or ultra-thin shape, say so in the first line — shape is the fastest filter in this range.
Also state the quantity band you are planning for and the market you will sell into, because the certificate set and the pack configuration can depend on both. Do not expect a single site-wide price or lead time in reply: prices and lead times on the company website belong to individual model listings, and the sales team will answer for the listing or the custom design you actually describe.
How to place an inquiry, step by step
- Send the device facts. Tell us the device type, the available space (length, width and maximum thickness), the nominal voltage you need, the capacity or runtime you target, and the peak current if your device has motors, radios or heaters.
- Name the model or the shape. If a page on this site matches, quote its model number and listing details. If nothing matches, say so and describe the shape — flat, round, curved or ultra-thin — so the conversation starts on the custom route.
- Confirm documents and terms in writing. Ask for the certificate set for that exact model, confirm the minimum order, the listed enquiry price range and the lead time for that listing, and confirm payment and warranty terms before you pay. Terms stated for one model listing do not transfer to another model.
- Agree the sample step. Confirm whether the next step is a listed sample, an engineering sample for a custom shape, or a small trial order, and what test you will run on arrival — fit in the enclosure, runtime, or peak-current behaviour.
Send all of this in one message through the contact page: device type, space, voltage, capacity, peak current, model number if you have one, and the documents you need. That is the whole inquiry — one message, no account, no extra step.
Send an inquiry
What to send us now
Send one message with your device type, the space the battery must fit, the voltage and capacity you need, the peak current if it matters, and the model number if a page on this site already matches. Add the documents you need — certificates available upon request — and whether you need a listed model or a custom shape. Use the contact page and address it to the sales team by first name as published there. A specific message like that is what turns a catalogue of hundreds of models into a short, answerable question.